Frequently Asked Questions

How often will subscribers be called?

 A subscriber will be called whenever the NWS issues a tornado warning that includes that registered street address. If the option is selected, we will also call for severe thunderstorm warnings.  Warning calls could be made anytime of the day or night.

 

What if a phone is busy?

 If a phone is busy, the system will call again one minute later. The system will make three(3) attempts to reach each number. 

What if a phone is not answered?

 If a phone is not answered, the system will call again one minute later. The system will make three(3) attempts to reach each number.   If there is a voice messaging system, a message will be left.  The message starts playing as soon as the system detects that the phone has been answered, if you have a long outgoing message our message could be cut off.

 

What phone number will show up on Caller ID?

 All alerts come from phone number (866)-479-9906. In most cases, this number will appear on the Caller ID. In rare cases "Out of Area" or another message may appear. The best way to  determine how the Caller ID will display on your phone is to send yourself a test phone call using the option in your account. You should store this incoming number and name it WeatherCall so  that you know it is a weather alert from our service.